Please read our FAQ before sending us a message.
Our educational magnets are designed for children aged 3 and up. Each product has specific age recommendations listed in the product description.
Yes, all our magnets are made from non-toxic materials and are safety tested according to international standards. Please supervise children under 3 years old to prevent any choking hazards.
You can place an order by browsing our website, adding items to your cart, and proceeding to checkout. We accept various payment methods including credit cards, PayPal, and more.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. Full details are available during the checkout process.
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and standard shipping within the US takes 3-7 business days. International shipping times may vary.
Shipping costs are calculated based on the destination and the weight of the order. You can see the estimated shipping cost at checkout before completing your purchase.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the carrier’s tracking page.
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original condition for a full refund or exchange. Please visit our return policy page for more details.
You can contact our customer service team via email at [email protected], through our contact form on the website.